When clients come to me, they're usually...
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Afraid to talk about what isn't working
You have been feeling off for a while now, but haven't addressed it. When everything seems to be going well, you don't want to mess it up. When it's bad, it's hard to talk about anything and you certainly don't want to make it worse.
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Frustrated from a lack of role clarity
You divided up roles based on areas of strength, but so many problems and decisions are cross functional.
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Confused from communication breakdowns
You have a conversation and it seems like you are on the same page, only to be surprised later when something is implemented wrong.